SentrySafe SFW123FSC Owner's Manual download pdf (Page 8)

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English

Customer Service

www.sentrysafe.com

Customer Service: 1-800-828-1438

Fax: 585-381-2940

900 Linden Avenue / Rochester, New York / 14625-2784 USA

Paying by check or money order:

Please go to our website www.sentrysafe.com to ﬁnd the necessary replacement form.

If you are unable to use a computer please call the number above or fax us for a copy of the

replacement form.

Find your safe’s serial number and model number. The serial number and model number are

printed on the small label on the right side and on the door near the hinge and on the back

cover of this owner’s manual.

Please ﬁll out the form in its entirety.

Send check or money order along with your completed form to:

SentrySafe, Dept 200

882 Linden Avenue

Rochester, NY 14625-2784, USA -or-

Fax statement (notary seal must be legible) to 1-585-381-2940.

NOTE: •For current pricing information please visit www.sentrysafe.com/customercare.

If you are unable to use a computer please call the number above or fax us.

Paying by credit card:

Payment may also be made using your VISA

or Mastercard

credit card by phone only.

Call 1-800-828-1438 to make credit card payment. Do not fax credit card information.

NOTE:•Prices subject to change without prior notiﬁcation.

 •Key and combination orders may be placed on a Saturday or Sunday, however, those

orders will not be processed until the following work day. Our customer service center is

open Monday thru Friday, 8 AM until 6 PM. EST

Customer service hours are subject to change.

To optimize your safe’s organization consider purchasing SentrySafe accessories for your safe.

Available accessories include a locking drawer, tray, shelf, and ﬁle rack. For more items please go

to our website www.sentrysafe.com/CustomerCare/Buy_Safe_Accessories or call our

customer service number 1-800-828-1438.

How to get replacement key/combo

How to order accessories

Customer Service

If this SentrySafe product is damaged by ﬁre at any time while still owned by you (the original

owner), SentrySafe will ship a replacement free of charge.

Include your name and address, the model number, a photo of the burned unit, a description of the

ﬁre, along with a copy of the ﬁre department, insurance or police report. Please send the following

information to:

SentrySafe

882 Linden Avenue

Rochester, New York 14625-2784 USA

Fire Endurance:

(UL Classiﬁed protection) Subjected to temperatures up to 1700°F (927°C) for a duration of 1 hour,

the safe interior will remain below 350°F (177°C).

Explosion Hazard:

(UL Classiﬁed protection) Subjected to a ﬂash ﬁre in a 2000°F (1093°C) furnace for 30 minutes the

unit will not explode or rupture.

Fire Impact:

(ETL Veriﬁed) After being heated to 1550°F (843°C) the safe is dropped 15 ft. (4.6 m) onto rubble,

then cooled, inverted and reheated to 1550°F (843°C) for 30 minutes.

Data Protection:

(ETL Veriﬁed) 1 hour ﬁre protection of CDs, DVDs, memory sticks and USB drives up to 1700°F

(927°C). This product is NOT intended to protect computer ﬂoppy or 2

⁄

” diskettes, cartridges,

tapes, audio or video cassettes, or photo negatives. For ﬁre-resistant storage of these materials, ask

your retailer for the SentrySafe Fire-Safe

media storage products.

Lifetime After-Fire Replacement

Fire speciﬁcations

Guarantees & Fire Speciﬁcations

1 2 3 4 5 6 7 8 9 10 11 12 13 ... 23 24

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SentrySafe SFW123FSC Owner's Manual Page 8

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